1. 📋 Information We Collect
When you browse or place an order on our website, we may collect the following types of information:
a) Personal Information
- Full name
- Phone number
- Email address
- Shipping & billing address
- Payment details (processed securely via third-party gateways)
b) Non-Personal Information
- IP address
- Browser type
- Device type
- Pages visited and time spent on site
2. 🛡️ How We Use Your Information
We use your information for the following purposes:
- To process and fulfill orders
- To send order updates and delivery information
- To improve our website and customer experience
- To respond to customer service requests
- To send promotional offers (only if you opt-in)
We do not sell, rent, or trade your personal information to third parties.
3. 💳 Payment Security
All payments made on our site are handled by secure, PCI-compliant payment gateways (like Razorpay, Paytm, etc.). We do not store your credit/debit card details on our servers.
4. 📧 Email & SMS Communication
When you provide your contact details:
- You may receive transactional messages (order confirmations, shipping updates).
- You can opt-in or opt-out of promotional messages anytime by clicking “unsubscribe” or contacting us directly.
5. 🍪 Cookies Policy
Our website uses cookies to enhance your browsing experience. Cookies help us:
- Remember your preferences
- Understand browsing behavior
- Serve relevant content
You can choose to disable cookies through your browser settings, but this may affect website functionality.
6. 🔁 Third-Party Services
We may share limited information with trusted partners (e.g., couriers, payment providers) only to complete your order or improve services. These partners are required to keep your data confidential.
7. 👶 Children’s Privacy
Our website is not intended for use by children under 13. We do not knowingly collect personal data from minors.
8. ⚖️ Your Rights
You have the right to:
- Access or correct your personal information
- Request deletion of your data (subject to legal and business needs)
- Withdraw consent to marketing communications
To exercise these rights, contact us at nisargthakkar1988@gmail.com
9. 🛠️ Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Revised” date.
10. 📞 Contact Us
If you have any questions or concerns about our privacy practices:
- 📧 Email: nisargthakkar1988@gmail.com
- 📞 Phone:9375470381
- 🕘 Support Hours: 11 AM – 6 PM (Monday to Saturday)
At HC ASSOCIATES, your trust matters. Whether you’re shopping for peace of mind or productivity, we promise to respect and protect your privacy.